Job Description
Purpose
The Full-Time Supervisor will utilize advanced office skills to provide day-to-day assistance to maintain the overall functionality of First Legal, Assignments, Affidavit of Indebtedness (AOI), Close-Hold-Proceed
Specific Duties, Activities and Responsibilities
• Navigation and interpretation of department reports
• Deep understanding of client SLA’s and directives in order to prioritize effectively
• Consistently conducts team meetings
• Monitoring pipelines
• Monitor workflow and productivity
• Identifying potential back logs and implementing proactive strategies
• Addressing scorecard findings with the team and providing rebuttals
• Coach and mentor employees for skill growth
• Provide regular feedback and conduct performance reviews.
• Other duties as assigned
Job Requirements
Minimum Formal Education:
High School Diploma
Minimum Experience:
Over 5 years of Experience in Foreclosure.
Essential Professional Skills/Competencies:
.
• Ability to efficiently plan and prioritize multiple tasks
• Possess good organizational skills and attention to detail
• Overall positive attitude and willingness to adapt to change
• Ability to identify and resolve issues in a timely manner
• Team player and willing to provide assistance in multiple areas whenever is necessary
• Computer savvy (Excel a plus)
General Competency Factors
• Provides exceptional customer service to internal and external customers.
• Identifies and resolves problems in a timely manner.
• Conscientious with respect to work completion, deadlines, time management and attendance.
• Takes initiative in face of obstacles and identifies what needs to be done and takes action.
• Demonstrates commitment to Firm’s vision, mission, and core values.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Excellent problem solving and organizational skills.
• Must be a team player and willing to help others in their department whenever necessary.
• Develops professional relationships and builds rapport with others.
• Overall good work ethic and willingness to adapt to change.
Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
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